Salvador Trinxet, The capability maturity model
Book: Key management models
Author: Steven ten Have Wouter ten Have, frans Stevens and Marcel van der Elst with Fiona Pol- Coyne
Editorial: Prentive Hall , Financial Times
Have you ever wondered why that expensive new system did not pay off as much as expected? The capability maturity model provides insight into the stage of development of maturity of an organization for software development.
This model describes five evolutionary levels of ways in which the organization manages its processes. Specific steps and activities to get from one level to the next are provided. The most ominous message is that the organization should be able to ‘carry’ its software applications.
When to use it
Use the capability maturity model to determine which of the following describes your organization best:
- Initial. The development process is characterized as ad hoc, occasionally chaotic. Few processes are defined, and success depends on individual efforts.
- Repeatable. Basic project management processes are established to track cost, schedule, and functionality. The necessary process discipline is in place to repeat earlier successes on projects with similar applications.
- Defined. The software process for both management and engineering activities is documented, standardized, and integrated into a standard software process for the organization. All projects use an approved, tailored version of the organization’s standard software process for developing and maintaining software.
- Managed. Detailed measures of the software process and product quality are collected. Both the software process and products are quantitatively understood and controlled.
- Optimizing. Continuous process improvement is enabled by quantitative feedback from the process and from piloting innovative ideas and technologies.
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